Friday, October 9, 2009

Screw you CONTACT ENERGY!

Saya sebenarnya tgh menahan marah yg amat terhadap CONTACT ENERGY. inilah company yg supply letrik utk rumah kitorg.
couple of weeks ago die hantar surat, "HAVE YOU FORGOTTEN TO PAY YOUR BILLS?"

menyirap darahku ibarat sirap bandung. surat bil pun tak dapat. tak pasal2 hantar surat ckp kitorg tak bayar. saya cuba menenangkan hati "Surat tu tercicir kat mana2 kot" monolog dalamanku berbunyi.

but we've got it sorted, called them, managed to stil get the promp payment discount, pay it immediately within 7 days from the day that the call was made. and i thought that everything was perfectly fine until............

Ive got a letter today from contact, stating our new power bill (sept-oct) ALONG WITH THE UNPAID AMOUNT OF PREVIOUS BILL (aug-sept), LIKE WHAT THE?!?!?!?!?!?!?!?!?
apekaaaahhhhhh....bukankah sudah aku bayar wahai saudara contact ku? sudah melayang ratusan dolarku.tidakkah kamu take note? mengapakah tidak efficient sekali service mu?

the second letter was sent 2/10, and within seven days (9/10) you expect us to pay the so-called "unpaid bill" and if we failed to pay, you threatened to charge us the late fee which is god knows how much. pulak??? and unfortunately the letter arrived on the 7th day. whose fault was it??????why didnt u take into account the period of posting?

I AM VERY DISAPPOINTED WITH CONTACT ENERGY. FIRSTLY BECAUSE OF ITS INEFFICIENCY, SECONDLY BECAUSE IT SIMPLY BLOODY EXPENSIVE. IT HAS POOR MANAGEMENT AND OBVIOUSLY IS LACKING IN SO MANY WAYS. I URGE ALL MY DEAR NZ MATES TO RECONSIDER SUBSCRIBING TO CONTACT ENERGY, such a blood-sucking, back-stabbing energy supplier ive ever known in my entire life.

Beside, meridian energy kan ada..org kata murah. boleh la ask around. kot2 boleh dpt better deal.

"BETTER LIVING EVERYONE!"

Fateha

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